Mrs Rosa,
You are writing to Frances Coakley on the same subject as two of your threads already showing on this message board. It would save confusion and be appreciated if in future you would please "Reply" to one of Frances's messages (or to the person you are addressing), rather than starting yet another thread. Your message will then go directly to Frances (or whomever) if they have chosen this option, as well as to the message board.

With thanks.
Sue